Refund policy

REFUNDS

EU customers have a 14-day right of withdrawal. To be eligible for a refund, make sure the item(s) are returned in their original condition and with all tags attached. If the product and package is not received in the same condition as when you received it, we can’t accept the return. Shipping costs for returning items are non-refundable. Once your return is received and inspected, we will email you to notify you about the status of the return. If your return does not meet the conditions, the package will be sent back to you. If your return has been accepted, you will be refunded and will receive an email confirming this.

When you return your order, please remember to put your returns note in this parcel.

Please allow 5 to 7 business days for your return to be processed.

*All custom orders cannot be refunded.
*Please note, gift cards can only be refunded in the form of a gift card.